Products information

• How can I be sure that the heat-sealed clothing labels will be wash proof?
• What makes your heat-sealed clothing label so different from others?
• Can I iron my clothes without risks for the marking?
• Can a standard sticker be used to mark shoes?
• Can the stickers for objects be used in dishwashers and microwave ovens?

How to order

• Je n'arrive pas à commander sur un ordinateur Macintosh ?
• I’d rather fill a manual purchase order in. How can I get it?
• Is it possible to have two names by batch of labels or by pack?
• Can my name be written in capital letters?
• Is it possible to choose one single colour instead of a set (6 assorted colours)?

Delivery

• Can I pay for my order and send it to another address, different from mine?
• Are products always delivered on time?
• What can I do if I receive my labels with a text or image error?

Secure payment

• Is the on-line payment by credit card secure enough?