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Frequently asked questions
Is it possible to have two names by batch of labels or by pack?
Each batch or pack is a set of products marked with the same name. For a second child, you’ll have to order a second batch or pack customised to his or her name.
Products information
- How can I be sure that the heat-sealed clothing labels will be wash proof?
- What makes your heat-sealed clothing label so different from others?
- Can I iron my clothes without risks for the marking?
- Can a standard sticker be used to mark shoes?
- Can the stickers for objects be used in dishwashers and microwave ovens?
How to order
- Je n'arrive pas à commander sur un ordinateur Macintosh ?
- I’d rather fill a manual purchase order in. How can I get it?
- Can my name be written in capital letters?
- Is it possible to choose one single colour instead of a set (6 assorted colours)?
Delivery
- Can I pay for my order and send it to another address, different from mine?
- Are products always delivered on time?
- What can I do if I receive my labels with a text or image error?
Secure payment
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