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Frequently asked questions
Can I pay for my order and send it to another address, different from mine?
Yes, you just need to indicate the addressee in the second information grid corresponding to the delivery place.
Products information
- How can I be sure that the heat-sealed clothing labels will be wash proof?
- What makes your heat-sealed clothing label so different from others?
- Can I iron my clothes without risks for the marking?
- Can a standard sticker be used to mark shoes?
- Can the stickers for objects be used in dishwashers and microwave ovens?
How to order
- Je n'arrive pas à commander sur un ordinateur Macintosh ?
- I’d rather fill a manual purchase order in. How can I get it?
- Is it possible to have two names by batch of labels or by pack?
- Can my name be written in capital letters?
- Is it possible to choose one single colour instead of a set (6 assorted colours)?
Delivery
- Are products always delivered on time?
- What can I do if I receive my labels with a text or image error?
Secure payment
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